Activation of your device may take up to 24 hours.

The device must have an active data plan to operate.

If you are unable to connect, please contact us so we can help you troubleshoot.

If you have not included a serial number for your specific device, we can not activate it.

Please call us during business hours to provide us with this information as soon as possible.

If you need to pause your subscription, please visit the Pause information page.